Terms
of Use
Freedom of Information |
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Head of Service Quality National Blood Service Colindale Avenue London NW9 5BG E-mail foi.complaints@nbs.nhs.uk |
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Rights of Access to Information At the present time, in addition to accessing the information identified in this Publication Scheme, you are entitled to request information about the National Blood Authority under the NHS Openness Code 1995. The Website address to this code is available in Part 3 of the Scheme. • Sometimes, some or all of the information identified cannot be provided and we will explain the reasons why not, when this happens. • The Freedom of Information Act recognises that as a member of the public, you have the right to know how public services such as the NHS are organised and run, how much they cost and how you can make suggestions or complaints. You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved. • From January 1st 2005 the Act will also oblige the National Blood Authority to respond to requests about the information which it holds and is recorded in any form and it will create a right of access to that information. The right to request and access this information are subject to some exemptions which the National Blood Authority has to take into consideration before deciding what information can be released. • Information will be provided in the language it was originally produced in. • Under the Data Protection Act 1998, you are also entitled to access your records or any other personal information held about you; any such request should be made to: |
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Data Protection Manager National Blood service Colindale Avenue London NW9 5BG E-mail info.officer@nbs.nhs.uk |
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• New Environmental Information Regulations will enable similar access
to environmental information, as under the Freedom of Information Act 2000,
therefore, requests for information under these Regulations should be made
to the Information Manager at the above address. Cost of Information For the most part, we will charge you only for hard copies or copying onto media (e.g. CD ROM). Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available. Charges are as follows: a) Via the National Blood Authority’s website – free of charge, although charges for Internet Service provider and personal printing costs would have to be met by the individual. For those without Internet access, a single print-out, as on the website, would be available by post from: |
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Information
Manager National Blood Service Colindale Avenue London NW9 5BG E-mail: foi@nbs.nhs.uk |
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or by personal application at this address. However, requests for multiple printouts, or for copies of archived documents no longer available on the web, may attract a charge for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisations’ websites. b) Leaflets and brochures - free of charge for current leaflets available to the public. c) “Glossy” or other bound paper copies, or in some cases a CD Rom, video or other mediums, may attract a charge as detailed in our publication lists available from: |
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Information
Manager National Blood Service Colindale Avenue London NW9 5BG E-mail: foi@nbs.nhs.uk |
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d) e-mail - will be free
of charge unless otherwise stated. The charges will be reviewed regularly. Copyright Any material available through our Publication Scheme which is subject to the National Blood Authority's copyright may be produced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading manner. In addition, if it is being republished or copied to others, you must identify the source of that material and acknowledge the copyright status. This permission to reproduce material does not extend to any material accessed through our Publication Scheme that is the copyright of third parties. You must obtain authorisation to reproduce such material from the third party owner of the copyright. For HMSO Guidance Notes on a range of copyright issues, see the HMSO web site: www.hmso.gov.uk/guides.htm or contact: HMSO Licensing Division, St Clements House, 2-16 Colegate, Norwich, NR31BQ, Tel: 01603 621000, Fax: 01603 723000, Freedom of Information Policy PDF (Download) CLOSE WINDOW RETURN TO TOP OF PAGE |